Privacy Policy
Effective date: January 5, 2026
This Privacy Policy explains how Graham Labs LLC (“Graham Labs,” “we,” “us”) collects, uses, and shares information when you visit our website, contact us, or use our related services (collectively, the “Services”).
1) Information we collect
Information you provide
- Contact details (such as name and email) when you email us or reach out.
- Message content and any information you choose to share.
Information collected automatically
When you use the Services, we may automatically receive certain technical information, such as:
- IP address, device type, browser type, operating system
- Approximate location (derived from IP address)
- Pages viewed and actions taken on the site
- Referring/exit pages and timestamps
Cookies and similar technologies
We may use cookies or similar tools for basic site functionality, security, and performance. Some cookies are essential for the site to work.
Information from service providers
If you use a feature that involves a third party (for example, scheduling, payments, analytics, or hosting), we may receive limited information needed to provide the Services.
2) How we use information
We use information to:
- Respond to inquiries and provide customer support
- Operate, maintain, and improve the Services
- Monitor and help prevent spam, fraud, and abuse
- Communicate service-related updates
- Comply with legal obligations and enforce our terms
3) How we share information
We do not sell your personal information.
We may share information in limited situations:
- Service providers: with vendors who help us run the Services (e.g., hosting, email, analytics, payment processing) under appropriate confidentiality and security obligations.
- Legal and safety: if required by law or to protect the rights, safety, and security of Graham Labs, our users, or others.
- Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.
We do not share personal information for cross-context behavioral advertising.
4) Data retention
We retain personal information only as long as necessary for the purposes described in this policy, including to comply with legal, accounting, or reporting requirements, resolve disputes, and enforce agreements.
5) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6) Your choices and rights
Depending on where you live, you may have rights to:
- Request access to, correction of, or deletion of your personal information
- Object to or restrict certain processing
- Opt out of marketing communications (if any)
To make a request, contact us at support@grahamlabs.co. We may need to verify your identity before fulfilling certain requests.
7) Children’s privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will take appropriate steps.
8) International users
If you access the Services from outside the United States, your information may be processed in the United States or other locations where our service providers operate.
9) Changes to this policy
We may update this policy from time to time. The “Effective date” above indicates when the latest version took effect. If changes are material, we may provide additional notice.
10) Contact
For privacy questions or requests, contact:
Graham Labs LLC
Email: support@grahamlabs.co